Business – Puzzle Solver

Get your tech on your team.

Work computers giving you a headache?

Printers stopped working again?

Internet slow?

Can’t afford down time?

No need to stress! If you need fast support that respects your timetable then you need Puzzle Solver.

Network and internet repair

There’s nothing more frustrating than trying to get a task done and having technology hold you back. In the modern, cloud computed, connected world, many business software rely upon a strong network and internet connection. Often, poor software performance can actually be your internet connection, not your computer! Don’t put up with it — often the resolution is remarkably simple and cost effective!

Technical consulting

Do you have a myriad of questions you’re afraid to ask? Or a long list of “little” issues bugging you with your current set up? Perhaps there’s a whopper of a problem that no one has been able to fix for days? Let’s get it sorted!

Hardware supply, repair and maintenance

Everyone wants “fast” and “reliable” tech when they replace what they have, however there are many other important factors that should contribute to your decision making when it comes time for replacements. Did you consider how much distracting noise that your computer is making while parsing that big task? Or whether it’s built to survive in the dusty workshop you’ve got it in? Does it fit in your limited bench space? Speed and reliability should be a given, but we will do better than just that!

Workflow Streamlining & Automation

Computers are great to offload repetitive, menial tasks to. It frees up valuable time for you and your staff, and these jobs probably can be done significantly more quickly by a computer. If you’ve been thinking of ways that technology might be able to improve your business but don’t know where to start or what to search for then give us a call!

Software and firmware support

Most businesses rely upon some number of specialised softwares which form the backbone of their day to day work. It might be medical software you must to use due to government regulation, POS software you’ve had for donkeys years, or bookkeeping software your accountant insists on you using. Sadly, it’s also the case that often the technical support that comes alongside these softwares is lackluster, to put it mildly. So, if you’ve had no luck getting something resolved so far, don’t give up, we’ll be able to work it out for you!

Data security and backup

Your data is probably your most important asset — and malicious actors and sinister third parties know it! It’s not just a concern for big business. Data safety is of vital importance, and now, more so than ever, is very achievable and cost effective for every business owner, so really there is no excuse. We can provide security advice, training, as well as audit your systems to reveal weak points.

Testimonials

Mums of the Shire

I’m so relieved to have finally found Simon. I’ve worked with quite a few developers over the years (good, bad and very bad!) and I could not recommend him highly enough. He’s able to solve complex Wordpress issues with ease and efficiency and is now an integral part of my business. Simon’s customer service is second to none, a true professional and expert in his field.

Trackside Videos

We are Trackside Videos and we have been making video documentaries about trains for over 25 years. We have 7 computers and numerous hard drives etc. We know from experience how difficult it is to find someone who can REALLY help when problems arise. A friend recommended Simon and we couldn’t be more happy. We have finally found someone who has a wealth of knowledge and information, is honest, has a real passion for what he does and really enjoys helping people with their technical problems. We thoroughly recommend Simon to help with any of your computing problems

Mad Design

Simon from PuzzleSolver has been providing technical expertise to us, for over 4 years. He is great at solving technical quirks and issues, in fact he recently saved me thousands by upgrading my Mac computer rather than purchasing a new one. I would really recommend him.

Atherton Pharmaceuticals

Without Simon’s help I know our business would never run smoothly! He has so much knowledge regarding all computers and software always catering to our individual needs making everything so much easier. I always love speaking to Simon as he is happy and friendly making you feel at ease when asking questions or explaining the problems we are having even though I’m not very computer friendly. I love the way he finds the problems not stopping until it is solved and explains what went wrong and how it was fixed. He really is the puzzle solver numerous times no one else could work out what went wrong and would go for the easy fix but Simon always takes the time to work out what went wrong and how to stop it from happening again. I’m so happy he is always there to help with any problem we have. I highly recommend Simon at Puzzlesolver IT!!